TERMS & CONDITIONS
Goldshining Print requires all artwork files submitted to be "Press Ready". Any jobs submitted non-compliant to this standard may be subject to re-quotation. Please see our artwork specifications page for more details.
For all online orders, we offer a flat rate shipping and handling fee of $20 for deliveries within the Sydney metropolitan region and $40 for all interstate and rural deliveries. Please select carefully, as your order may be rejected should you select the incorrect option. Deliveries can only be made to a single address. Please ensure you provide us with the correct delivery details.
We offer FREE delivery insurance for all orders.
Please allow 1-2 days for your order to be processed. Depending on the order, we will aim to complete the job within a week of receiving your order.
Once your order is ready, we will contact you for pick up or provide tracking details after it has been dispatched.
CUSTOMER SATISFACTION GUARANTEE
Customer satisfaction is one of our core values at Goldshining Print. Should you be dissatisfied with the product you receive, please contact us as soon as possible so we may rectify the issue for you.
When do we collect your information?
To provide you with the best possible experience, Goldshining Print may collect information such as your name, email, mailing address, phone number, credit card information, or other details when you make a purchase. We may collect information such as your name, contact number, and email address when you send us an online enquiry or subscribe to our mailing list.
We will not provide your personal details to any third party without your consent or unless required to do so by law.
How do we use your information?
Personal information collected when you make a purchase will only be used to process that transaction. We may use information such as your name and email address to contact you regarding your online experience and inform you of future offers. If you wish to opt out of this, please email us at firstname.lastname@example.org.
Our store is hosted by Wix, which provides a secure e-commerce platform for its users. For more information, please visit www.wix.com. All transactions are processed through a gateway provider and are not stored on our servers. Goldshining Print cannot view or store any of your credit card information.
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Changes to the Policy
Should you have any questions regarding this policy, please don't hesitate to contact us at